Contact State Farm®
File a claim, make a payment, or manage your account balance. Help is standing by.
Insurance contacts
Claims
Auto/Home/Property claims
800-SF-CLAIM (800-732-5246)800-SF-CLAIM (800-732-5246)Auto Glass Only claims
888-624-4410888-624-4410Emergency road service
Pay insurance
Mailing address
State Farm Insurance
P.O. Box 588002
North Metro, GA 30029-8002
Questions about billing and payments on your auto policy?
We're here to guide you with personalized help.
Financial services
Vehicle loans
Loan Services
866-207-9079 866-207-9079M–F 6 a.m.–11 p.m. CT
Sat 8 a.m.–8 p.m. CT
Sun 8 a.m.–6 p.m. CT
Vehicle Loan Help CenterCredit cards
Personal loans
Deposit accounts
(Personal loans, checking, savings, money market, CDs, IRAs and ESAs)
Inquiries:
- Copies of account documents
- Payments or payoffs
- Online or mobile banking
- Account balances, updates, inquiries and issues
- Apple Pay (Debit card)
- Historical deposit account inquiries
U.S. Bank
(includes deposit accounts closed prior to 10/9/2020)
Consumer
800-890-2233800-890-2233Business
800-688-7119800-688-7119Sun–Sat 24/7
Consumer loans
Inquiries:
- Account inquiries
- Account updates
- Payments or payoff
- Online banking
- Report account issues
LightStream
866-635-1330866-635-1330customerservice@LightStream.com
M-F 8:30 a.m.–6 p.m. CT
Sat 11 a.m.–3 p.m. CT
Health Savings Accounts (HSAs)
HSA was in an open status on 7/30/2020 – HSA Bank
800-357-6246800-357-6246HSA was in a closed status before 7/30/2020 – State Farm
Go to statefarm.com/bankfaq
Supplementary Contracts
- Interest Method Contract (including former SF BMAs)
- Life Income Contract
- Flexible Payment Amount Contract
- Single Premium Immediate Annuity
- Fixed Years Contract
- Fixed Amounts Contract
Home loans
Refer to the Notice of Servicing Transfer letter received in the mail. If the letter is unavailable, call:
866-207-9079866-207-9079M–F 7:30 a.m.–10 p.m. CT
Sat 7:30 a.m.–4 p.m. CT.
Closed Sun
Home equity loans
Home equity lines
Account closed or paid off as of 12/10/2020 - FIS
866-207-9079866-207-9079M-F 6 a.m.–11 p.m. CT
Sat 8 a.m.–8 p.m. CT
Sun 8 a.m.-6 p.m. CT
Account was open as of 12/11/2020 - Specialized Loan Services, LLC
800-315-4757800-315-4757M–F 7 a.m.–7 p.m. CT
General inquiries
Comments or questions
Technical issues
Includes help accessing your account online.
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Contact us via 711 or other relay services.
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Corporate headquarters
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
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