Banking made easier with more options and less hassle

Great news! Through strategic alliances, State Farm® offers banking products designed to simplify your life. From increased access to ATMs and digital money management tools to credit cards and home loans, we’re here for you.

 

General Banking FAQs

We are committed to helping people achieve their financial goals and we want to be your first and best choice. Working with a leading financial institution allows us to combine our strength and knowledge with theirs to offer you an even better banking experience.

U.S. Bank shares our commitment to being a reliable, ethical financial partner to its customers nationwide. As a company, they are committed to delivering leading, digitally focused products and services that allow customers to bank how, when and where they want.

Questions on accounts or loans originated with State Farm Bank®

Checking, Savings, Money Market, CDs, IRAs, and ESAs (Includes accounts closed prior to 10/9/2020)

For help with both your current and/or former Deposit accounts contact U.S. Bank:

Phone number

For help with your credit card, contact U.S. Bank:

Phone number

For help with your vehicle loan, contact Loan Services:

Phone number

866-207-9079866-207-9079

Hours of operation

Monday to Friday
6 a.m. - 11 p.m. CT

Saturday
8 a.m. - 8 p.m. CT

Sunday
8 a.m. - 6 p.m. CT

Vehicle Loan Help Center

For help with your home loan, refer to your Notice of Servicing Transfer letter, sent to you via postal mail.

If your letter is unavailable, call:

Phone number

855-204-8733855-204-8733

Hours of operation

Monday to Friday
6 a.m. - 11 p.m. CT

Saturday
8 a.m. - 8 p.m. CT

Closed Sunday
8 a.m. - 6 p.m. CT

If your account was closed or paid off as of 12/10/2020, contact Loan Servicing.

Phone number

855-204-8733855-204-8733

Hours of operation

Monday to Friday
6 a.m. - 11 p.m. CT

Saturday
8 a.m. - 8 p.m. CT

Sunday
8 a.m. - 6 p.m. CT

If your account was account was opened on or after 12/11/2020, contact Specialized Loan Services, LLC:

Phone number

800-315-4757

Hours of operation

Monday to Friday
7 a.m. - 7 p.m. CT

If your HSA was in an open status on 7/30/2020, contact HSA Bank:

Phone number

800-357-6246800-357-6246

If your HSA was in a closed status before 7/30/2020, contact State Farm:

Please send a signed document with the details of your request to one of the following.

Mail:
State Farm Insurance
P.O. Box 2362
Bloomington, IL 61702

or

Fax:
844-898-5672

Please include the following information in your request to help us meet your needs as soon as possible:

Type of account (e.g., mortgage loan, health savings account, vehicle loan, etc.)
Account number
Account Owner Name
Description of your need
Account Owner’s signature

Preferred Method of Contact
Mail - Street Address, City, State, Zip
Phone number
Email address

For help with your State Farm Benefit Management Account (BMA), contact Life Company ASC.

Phone number

800-631-4545800-631-4545

Hours of operation

Monday to Friday
8 a.m. - 4:15 p.m. CT

If after contact with the provider or servicer listed above does not yield resolution with your former bank account and you were the account owner, please send a signed document with the details of your request to one of the following.

Mail:
State Farm Insurance
P.O. Box 2362
Bloomington, IL 61710

or

Fax:
844-898-5672

Please include the following information in your request to help us meet your needs as soon as possible:

Type of account (e.g., mortgage loan, health savings account, vehicle loan, etc.)
Account number
Account Owner Name
Description of your need
Account Owner’s signature

Preferred Method of Contact
Mail - Street Address, City, State, Zip
Phone number
Email address

Disclosures

The creditor and issuer of State Farm Visa credit cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc.

Deposit products offered by U.S. Bank National Association. Member FDIC.