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What is roadside assistance insurance?

State Farm® offers emergency road service coverage to help lessen the stress and inconvenience of car trouble. If you’re stranded on the side of the road because your vehicle breaks down or won’t start, we'll help pay for common reasonable expenses, such as towing, or a tire change.

 

Need emergency road service now?

With emergency roadside coverage from State Farm, we’ll send someone who’ll help you get back on the road.

Call 877-627-5757

What does roadside assistance cover?

If you have emergency road service coverage with your State Farm Auto Insurance, and your vehicle — regardless if it’s a car, truck, or electric vehicle — breaks down or becomes disabled, we'll help pay for reasonable, emergency services.

  • Mechanical labor at the breakdown site (up to one hour). For example, if your car won’t start because of a minor issue, a technician can diagnose and possibly fix the problem on the spot.
  • Towing to the nearest repair location if the covered vehicle is not drivable. Say your car breaks down on the highway and can’t be repaired right away. The coverage helps pay to tow it to the nearest garage for inspection.
  • Towing if the covered vehicle is stuck on or immediately next to a public road, such as in a ditch on a snowy road.
  • Delivery of gas, oil, battery, or change of tire (but not the cost of these or similar items) necessary to return a covered vehicle back to driving condition.
  • Locksmith labor to unlock a covered vehicle if its key is lost, stolen, or locked inside the vehicle (up to one hour).

What isn’t covered by emergency road service coverage?

Some limitations to roadside assistance coverage are:

  • Towing costs beyond what it would cost to tow your vehicle to the nearest repair facility if you prefer that your car be taken to your favorite mechanic.
  • Labor costs beyond the first hour, if your issue is more than a minor fix at the breakdown site.

Please speak with an agent or check your policy for additional coverage limitations.

Why choose State Farm for roadside assistance?

We’re here 24/7/365

Over 500,000 State Farm customers have used our app to request roadside assistance.

We do this every day

On average, we handle 24,400 claims daily.

Insuring cars since 1922

We’re bringing over 100 years of experience to help you recover from the unexpected.

Local insurance agents

Across the nation, State Farm has over 19,000 auto insurance agents dedicated to providing you with personalized service. Reach out to one near you.

State Farm in action

Did you know State Farm provides insurance and financial service products on more than 91 million policies and accounts?footnote 1

Frequently asked questions about emergency road service


You might need help getting your vehicle back on the road. If you have questions about emergency road service, speak with a State Farm agent. They'll ask you a few questions to understand your specific circumstances and recommend insurance options that can help keep you protected at a competitive price.


Either request roadside assistance from State Farm online or call 877-627-5757877-627-5757.


With roadside assistance from State Farm, you typically may request help as many times as needed.


Yes. State Farm emergency road service is available 24/7 for towing and labor services.


Yes. Roadside assistance may be added to your existing insurance policy. Several factors may determine how much this additional coverage will cost. Talk with a State Farm agent to learn more.

Get a local agent who gets you

There’s a State Farm agent nearby ready to offer personalized service to fit your specific needs.

Related insurance coverages

Simple Insights® on roadside assistance

Looking for help protecting your vehicle? Simple Insights draw on over 100 years of State Farm knowledge around auto coverage.

Car fire: What to do if it happens to you

Car fires don’t happen frequently, but when they do, they’re a potentially deadly emergency. Learn what to do when you experience a vehicle fire.

What should you do during a roadside emergency?

Check out this video to understand how best to handle an unexpected vehicle breakdown that lets other drivers know your situation and keeps you safe.

return to reference 1 For more information, visit the 2024 State Farm financial results page.

Please remember that the preceding descriptions contain only a general description of available coverages and are not a statement of contract. All coverages are subject to all policy provisions and applicable endorsements. Coverage options may vary by state. To learn more about auto insurance coverage in your state, contact your State Farm agent.

State Farm Mutual Automobile Insurance Company
State Farm Indemnity Company
Bloomington, IL

State Farm County Mutual Insurance Company of Texas
Richardson, TX